Lowe's Grainger
Lowe’s is one of the largest home improvement retailers in the world, with thousands of stores across North America and a growing eCommerce presence. Lowe’s operates a supplier/vendor model (1P) where brands sell directly to Lowe’s as a wholesale partner, and Lowe’s sells to customers in-store and online. We provide complete Lowe’s supplier account management services to help invited brands set up, manage purchase orders, optimize product content, maintain compliance, and build a successful wholesale relationship with this home improvement giant.
What We Do For You
- Supplier Account Setup – Assist with onboarding, documentation, EDI configuration, and compliance training.
- Purchase Order (PO) Management – Monitor, acknowledge, and fulfill POs on time.
- Inventory & Forecasting – Maintain optimal stock levels to meet Lowe's demand and avoid chargebacks.
- Order Fulfillment & Shipping – Ensure timely shipment against POs with proper labeling, ASN, and routing guide compliance.
- Product Content Optimization – Optimize product titles, descriptions, specifications, dimensions, and high-resolution images.
- Item Setup & Maintenance – Add new products, update pricing, manage GTINs/UPCs, and maintain item attributes.
- Pricing & Promotions – Manage wholesale pricing, seasonal promotions, and feature item requests.
- Chargeback Dispute Resolution – Identify and dispute invalid chargebacks related to shipping, labeling, packing, or compliance violations.
- Performance Monitoring – Track OTIF (On-Time In-Full), fill rates, lead times, and vendor scorecards.
- Reporting & Analytics – Provide sales insights, PO history, inventory performance, and deduction reports.
- Compliance Management – Ensure adherence to Lowe's vendor compliance standards, packaging, and labeling requirements.